The new version of Fred is available

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Thomas Raith

15 Oct 2007 15 Oct '07

6:20 a.m.

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi List Members, we are proud to announce, that a new version of Fred is available. Have a lot of fun with Fred! Thomas What is Fred intended for? Fred supports the developer in his work. It displays information on the current request at the beginning of the HTML output. Fred will thus provide any developer with just-in-time support. Who needs Fred? Every OTRS-developer needs Fred! It enhances the quality of code and accelerates its development. But we would also advise any supporter and consultant to use fred, as can help to get a better insight into the processes of OTRS. Which OTRS versions is Fred suitable for? For OTRS 2.2.x and higher. How can I get Fred? There are two possible ways: * from the public CVS through checkout Fred * by downloading it from the OTRS ftp-server ftp://ftp.otrs.org/pub/otrs/develtools/packages/ How do I install Fred? * first of all you should install the necessary perl modules o Devel::SmallProf o Devel::DProf o HTML::Lint * through CVS o perform cvs checkout o link through link.pl, as with all other CVS modules * as a module (opm-package) o simply install using the Package Manager o that's it What can Fred do? To date, Fred has the following features: * HTMLCheck: the HTML output is checked by means of HTML::Lint * STDERRLog: every entry contained in STDERR is displayed * TranslationDebug: displays all translation attempts of the current request which failed. * SQLLog: lists all SQL statements of the current request * ConfigLog: lists all ConfigGet requests, indicating their frequency * DProf: a profiling tool which evaluates the time required for each function to be executed * SmallProf: a profiling tool performing a line-by-line code evaluation Caution : Please have a look at the possible config settings, which are easily accessible by clicking on "setting". What is Fred's current status? * modular design: anybody can add a new module at any time * the modules' output is not yet sophisticated ideas for improving the output or sensible configurations will be very welcome What is going to become of Fred? * please use Fred, it will make a lot of things easier * please extend Fred, if you have good ideas * if you have no time to implement your ideas yourselves, please enter them in this mailinglist -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org iD8DBQFHEwaV5VEHpl41kC8RAkweAKDCjmba5A6C4OJUqYAtz0GlXsISZgCeKUpa lXmjvyt571a8WE7RJtq02I4= =SsyP -----END PGP SIGNATURE-----

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Laurent Minost

15 Oct 15 Oct

8:42 a.m.

Hi, Tried to install Fred-0.2.11.opm from Package Manager through OTRS and got : "Unable to parse Online Repository index document!" error tried on both http://ftp.otrs.org/pub/otrs/develtools/packages/otrs.xml and also http://ftp.otrs.org/pub/otrs/develtools/packages/develtools/otrs.xml without any success So I then tried the manual method with opm package through Install on Package Manager, without any success also giving me the following error : Software error: Can't use an undefined value as a HASH reference at ../..//Kernel/System/Package.pm line 1493, line 106. For help, please send mail to the webmaster (lminost@denyall.com), giving this error message and the time and date of the error. Thanks by advance for your help. Best regards, Laurent MINOST Thomas Raith a écrit :

...

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1

Hi List Members,

we are proud to announce, that a new version of Fred is available. Have a lot of fun with Fred!

Thomas

What is Fred intended for?

Fred supports the developer in his work. It displays information on the current request at the beginning of the HTML output. Fred will thus provide any developer with just-in-time support.

Who needs Fred?

Every OTRS-developer needs Fred! It enhances the quality of code and accelerates its development. But we would also advise any supporter and consultant to use fred, as can help to get a better insight into the processes of OTRS.

Which OTRS versions is Fred suitable for?

For OTRS 2.2.x and higher.

How can I get Fred?

There are two possible ways: * from the public CVS through checkout Fred * by downloading it from the OTRS ftp-server ftp://ftp.otrs.org/pub/otrs/develtools/packages/

How do I install Fred?

* first of all you should install the necessary perl modules o Devel::SmallProf o Devel::DProf o HTML::Lint * through CVS o perform cvs checkout o link through link.pl, as with all other CVS modules * as a module (opm-package) o simply install using the Package Manager o that's it

What can Fred do?

To date, Fred has the following features: * HTMLCheck: the HTML output is checked by means of HTML::Lint * STDERRLog: every entry contained in STDERR is displayed * TranslationDebug: displays all translation attempts of the current request which failed. * SQLLog: lists all SQL statements of the current request * ConfigLog: lists all ConfigGet requests, indicating their frequency * DProf: a profiling tool which evaluates the time required for each function to be executed * SmallProf: a profiling tool performing a line-by-line code evaluation

Caution : Please have a look at the possible config settings, which are easily accessible by clicking on "setting".

What is Fred's current status?

* modular design: anybody can add a new module at any time * the modules' output is not yet sophisticated ideas for improving the output or sensible configurations will be very welcome

What is going to become of Fred?

* please use Fred, it will make a lot of things easier * please extend Fred, if you have good ideas * if you have no time to implement your ideas yourselves, please enter them in this mailinglist -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org

iD8DBQFHEwaV5VEHpl41kC8RAkweAKDCjmba5A6C4OJUqYAtz0GlXsISZgCeKUpa lXmjvyt571a8WE7RJtq02I4= =SsyP -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev

Thomas Raith

16 Oct 16 Oct

12:19 p.m.

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Laurent, Thanks for your feedback. We had a configuration problem in our package system. Now it works. ((enjoy)) Thomas Laurent Minost schrieb:

...

Hi,

Tried to install Fred-0.2.11.opm from Package Manager through OTRS and got :

"Unable to parse Online Repository index document!" error

tried on both http://ftp.otrs.org/pub/otrs/develtools/packages/otrs.xml and also http://ftp.otrs.org/pub/otrs/develtools/packages/develtools/otrs.xml without any success

So I then tried the manual method with opm package through Install on Package Manager, without any success also giving me the following error :

Software error:

Can't use an undefined value as a HASH reference at ../..//Kernel/System/Package.pm line 1493, line 106.

For help, please send mail to the webmaster (lminost@denyall.com), giving this error message and the time and date of the error.

Thanks by advance for your help.

Best regards,

Laurent MINOST

-----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org iD8DBQFHFKxe5VEHpl41kC8RAl4wAKCpbLeWK30MnBXkz9/Tvkon5TUImACgif8b N2srpSPrgZxYc8YG4MrFrls= =beyS -----END PGP SIGNATURE-----

Laurent Minost

2:23 p.m.

Hi Thomas, Thanks for your answer. I tried through Package Manager on OTRS 2.2.2 and this time Fred package appears, I can see the second screen with module description and Continue button at the bottom BUT (because there is always one ... :) when I click on Continue I get : Software error: Can't use an undefined value as a HASH reference at ../..//Kernel/System/Package.pm line 1493. which seems to be very close from the one in last mail ( that is still present ) when I try to install the Package directly from Package Manager providing it the package through my computer rather than downloading it through FTP. Any ideas/informations/advises please that can help me to accomplish this install of Fred ? [ Maybe this package will help me understand my current development problems with DTL blocks :o) ] Thanks by advance, Laurent MINOST Thomas Raith a écrit :

...

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1

Hi Laurent,

Thanks for your feedback. We had a configuration problem in our package system. Now it works.

((enjoy))

Thomas

Laurent Minost schrieb:

...
Hi,

Tried to install Fred-0.2.11.opm from Package Manager through OTRS and got :

"Unable to parse Online Repository index document!" error

tried on both http://ftp.otrs.org/pub/otrs/develtools/packages/otrs.xml and also http://ftp.otrs.org/pub/otrs/develtools/packages/develtools/otrs.xml without any success

So I then tried the manual method with opm package through Install on Package Manager, without any success also giving me the following error :

Software error:

Can't use an undefined value as a HASH reference at ../..//Kernel/System/Package.pm line 1493, line 106.

For help, please send mail to the webmaster (lminost@denyall.com), giving this error message and the time and date of the error.

Thanks by advance for your help.

Best regards,

Laurent MINOST

-----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org

iD8DBQFHFKxe5VEHpl41kC8RAl4wAKCpbLeWK30MnBXkz9/Tvkon5TUImACgif8b N2srpSPrgZxYc8YG4MrFrls= =beyS -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev

Thomas Raith

17 Oct 17 Oct

5:30 a.m.

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Laurent, Yes, there is always a BUT. I made the following tests. OTRS version | install via | install via download from the | Online Repository | ftp-server and install it via | | upload to the package manager - ----------------+-------------------+-------------------------------- OTRS 2.2.2 | false | true OTRS 2.2.3 | false | true OTRS 2.2.4 and | true | true higher | | OTRS CVS-Head | true | true So please try to install the package via manual upload to the Packagemanager (Webfrontend). I'm not sure what it is, but we think it's, cause of an umlaut in the package description. But this bug is fixed in OTRS 2.2.4 and higher. Please give me feedback. Thanks for your help and ((enjoy)) Thomas

...

I tried through Package Manager on OTRS 2.2.2 and this time Fred package appears, I can see the second screen with module description and Continue button at the bottom BUT (because there is always one ... :) when I click on Continue I get :

Software error:

Can't use an undefined value as a HASH reference at ../..//Kernel/System/Package.pm line 1493.

which seems to be very close from the one in last mail ( that is still present ) when I try to install the Package directly from Package Manager providing it the package through my computer rather than downloading it through FTP.

Any ideas/informations/advises please that can help me to accomplish this install of Fred ? [ Maybe this package will help me understand my current development problems with DTL blocks :o) ]

Thanks by advance,

Laurent MINOST

-----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org iD8DBQFHFZ3e5VEHpl41kC8RAhHBAKCd6rCaYQAr54c8Mib7eciZXx/A3gCfWFW5 29Fh3acLGtHKHLf7dmOAcK0= =Hgon -----END PGP SIGNATURE-----

Laurent Minost

8:51 a.m.

Hi Thomas, Thanks for your answer. I can confirm you that with latest package (0.2.11) downloaded from ftp manually and installed via upload to the package manager, the installation process is working successfully. I now have Fred package installed on my OTRS 2.2.2. Thanks a lot for your quick support and answers. Best regards, Laurent Minost Thomas Raith a écrit :

...

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1

Hi Laurent,

Yes, there is always a BUT.

I made the following tests.

OTRS version | install via | install via download from the | Online Repository | ftp-server and install it via | | upload to the package manager - ----------------+-------------------+-------------------------------- OTRS 2.2.2 | false | true OTRS 2.2.3 | false | true OTRS 2.2.4 and | true | true higher | | OTRS CVS-Head | true | true

So please try to install the package via manual upload to the Packagemanager (Webfrontend).

I'm not sure what it is, but we think it's, cause of an umlaut in the package description. But this bug is fixed in OTRS 2.2.4 and higher.

Please give me feedback.

Thanks for your help and

((enjoy))

Thomas

...
I tried through Package Manager on OTRS 2.2.2 and this time Fred package appears, I can see the second screen with module description and Continue button at the bottom BUT (because there is always one ... :) when I click on Continue I get :

Software error:

Can't use an undefined value as a HASH reference at ../..//Kernel/System/Package.pm line 1493.

which seems to be very close from the one in last mail ( that is still present ) when I try to install the Package directly from Package Manager providing it the package through my computer rather than downloading it through FTP.

Any ideas/informations/advises please that can help me to accomplish this install of Fred ? [ Maybe this package will help me understand my current development problems with DTL blocks :o) ]

Thanks by advance,

Laurent MINOST

-----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org

iD8DBQFHFZ3e5VEHpl41kC8RAhHBAKCd6rCaYQAr54c8Mib7eciZXx/A3gCfWFW5 29Fh3acLGtHKHLf7dmOAcK0= =Hgon -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev

Thomas Raith

25 Oct 25 Oct

5:49 a.m.

New subject: Fred suitable for OTRS 2.1

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Community, Because of some requests since the version 0.2.13 Fred is suitable for OTRS 2.1 ((enjoy)) Thomas -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org iD8DBQFHIC6C5VEHpl41kC8RAs84AKCkz/p/RvvO+ZyranfCr2/kdtPLAgCfWjPK wY4AAlel/QL7cmdzVVtV92s= =ty2J -----END PGP SIGNATURE-----

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Laurent Minost
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