Autofill "Time unit" field
Hi I have to autofill the "Time unit" field in the "Close ticket" webpage. Can someone explain me how modify to obtain this behaviour? thanks
Hi Tony, Chef Tony schrieb:
I have to autofill the "Time unit" field in the "Close ticket" webpage. Can someone explain me how modify to obtain this behaviour?
What do you want to fill in automatically? The time which somebody spend between the page load time and the submit? If this, you need to modify the java script on this page. For example you need to add in the ...<body onload="SomeJS()">... to start a timer who counts the time and show it in the "Time unit" field. So, this is a basic how to do this. .-) Greetings, -Martin ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success!
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Chef Tony -
Martin Edenhofer