Hi Daniel, Daniel Balan wrote:

I saw the new Calendar option into OTRS 2. Is there a plan to make a connection between a ticket and an event? I mean it would be very useful to generate an event from a (connected to) a ticket.

May I have more info regarding this issue?

Fine, you tested OTRS 2.0. Any feedback about the new package manager? :-) In OTRS 2.0 we moved to see tickets and faqs as objects. So we also plan to have event objects (but currentlly we don't have event objects). And with the OTRS framework comes a basic feature to link objects. So if we moved the events to objects it is not problem to link also events to tickets or faqs.

Cheers, Daniel

Martin -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!