Hi, I'm not sure if I already posted it on the list. The "Developer's guide" is updated. Developer's guide ================= http://doc.otrs.org/cvs/en/html/dev.html OTRS Framework ============== http://doc.otrs.org/cvs/en/html/dev-fw.html Developer's guide - Writing OTRS Modules ======================================== http://doc.otrs.org/cvs/en/html/dev-custom-modules.html Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!