Hi Torsten, If possible can you provide information about OTRS modules used for this purpose or steps to integrate the salesforce application? Thanks in advance, -Nagender -----Original Message----- From: dev-bounces@otrs.org [mailto:dev-bounces@otrs.org] On Behalf Of Torsten Thau Sent: Tuesday, May 20, 2008 7:01 PM To: Development community of OTRS.org Subject: Re: [dev] Help - Does OTRS provide interface to software integration likesalesforce/Vtrack? -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi,

I am exploring the features of OTRS system. I have some queries regarding integration of software's like salesforce/Vtrack?

Does OTRS provide such a module interface for doing that? Kindly provide the necessary details.

there have already been a Salesforce-Integration [1]. So it's possible to interface OTRS and Salesforce but it will be a custom development. [1] http://www.otrs.com/fileadmin/mediafiles/Download/Success-Stories/Succes s-Stories-EN/Project-Description-Astaro.com_20071220.pdf regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT GmbH - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 company pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de AG Chemnitz - HRB 23192 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) iD8DBQFIMtKCvXo8m5PgoXQRAscFAJwI9R43LlDO39VKPCUleWutnHpKbwCffGWm SEKqp5+PuAuI29q1V0Y9KwE= =fcvP -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev