Hi, I just want to inform all OTRS developer, that the LinkObject API has changed for OTRS 2.3. Why: ---- It was a design issue/problem. There was a bug which was not fixable without changing the API. What has changed: ----------------- a) All link backends (located under Kernel/System/LinkObject/*.pm) need a own new() - which was not existing in old API. If you want to have an example, just use Kernel/System/LinkObject/Ticket.pm as reference. b) $Self->{LinkObject}->LoadBackend() is obsolete with the new API. Because of compatible reasons it's still existing but without use. It's handled automatically by backend now. So if you have any questions, feel free to ask. :) Greetings, -Martin -- ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Address of record: Bad Homburg Local Court: Bad Homburg, HRB 10751 Tax number: 003/240/97505 Chairman: Burchard Steinbild Chief Executive Officer: André Mindermann