Nice feature request: ability to do basic parsing of incoming email to detect spam etc.
It would be nice to enable the POP3 mail checker to do some basic spam checking. As an example, we use Spam Assassin, and it automatically puts the following header: X-Spam-Flag: YES Into any emails that it detects are spam. It would be nice if there was a config option somewhere for each pop mailbox, that I could do some basic filtering by headers, subject, body message, from/to/etc. to determine if I would like OTRS to accept the message or not, and if it does not accept, to just "delete" the messge from the POP3 box. Right now, sifting through the spam in our new OTRS install is a bit of a pain. Any ideas on how to add some basic perl code now to make this work? Or perhaps this feature is already implemented? Regards, Justin MacLeod
Hi Justin, (sorry for the long delay) On Sat, Jun 14, 2003 at 01:27:32AM -0300, Justin MacLeod wrote:
It would be nice to enable the POP3 mail checker to do some basic spam checking.
As an example, we use Spam Assassin, and it automatically puts the following header:
X-Spam-Flag: YES
Into any emails that it detects are spam.
It would be nice if there was a config option somewhere for each pop mailbox, that I could do some basic filtering by headers, subject, body message, from/to/etc. to determine if I would like OTRS to accept the message or not, and if it does not accept, to just "delete" the messge from the POP3 box. Right now, sifting through the spam in our new OTRS install is a bit of a pain.
Any ideas on how to add some basic perl code now to make this work? Or perhaps this feature is already implemented?
Hmm.. I would prefere to add a filter api to the bin/PostMasterPOP3.pl like procmail for bin/PostMaster.pl (see http://doc.otrs.org/ -> Receiving emails -> Via command line program and e. g. procmail). OTRS is able to parse/work with the X-OTRS-Headers (doc/X-OTRS-Headers.txt) and the filter (like procmail) could add "X-OTRS-Ignore: yes" if "X-Spam-Flag: YES" exists. -=> So OTRS would ignore this email. But bin/PostMasterPOP3.pl and procmail isn't possible (procmail configured MTA is required :-(). Is there a other nice filter program? The filter api to bin/PostMasterPOP3.pl is implemented fast. Thanks for feedback.
Regards, Justin MacLeod
-Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --
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Justin MacLeod -
Martin Edenhofer