Hello, and greetings from Japan - On OTRS 2.0b2, I used the /opt/otrs/bin scripts otrs.addGroup and otrs.addQueue to add queues and groups from the CLI, and afterwards created system addresses from the GUI associating them with the queues I created. However, now when I send emails to those new system addresses, nothing shows up in the queue view for those queues. If I send mails to ones I created by hand before the adventure into script-land, the mails reach OTRS' queue view without a problem. Is there anything I should check? Seems like something is out of sync... Hoping someone can have mercy on me and help me out of this... Sincerely, Rick Cogley <<-<<-<<-<<-<<-<<-<<-<<-<<-<<- Rick Cogley (rick.cogley@esolia.co.jp) Tel: 03-5940-6880 | Fax: 03-5940-6881 | Cell: 090-4423-5475 (Outside Japan, remove leading zero-+81-3-5940-6880) English: www.esolia.com http://www.esolia.com/ | Japanese: www.esolia.co.jp http://www.esolia.co.jp/ Bilingual IT solutions and management firm-eSolia. <<-<<-<<-<<-<<-<<-<<-<<-<<-<<-