Hi everybody, I am investigating OTRS and need it to run on Oracle 9.2.0.3 on a Solaris machine. What is the current status of Oracle support ? OTRS seems to support officially MySQL and Postgres, but read that other DB were also supported. What would be the effort required to make it run on Oracle ? In order to backup an OTRS system: is a backup of the DB sufficient or are there other informations stored on the file system ? Thank you for your help, - Pierre De Pascale. _______________________________________________________________________ Siemens Switzerland Ltd, Software House, DS DS 2 Pierre De Pascale Avenue des Baumettes 5, CH-1020 Renens Phone +41 (0)585 568 481 mailto:pierre.de_pascale@siemens.com, Internet: http://www.siemens.ch/
On Tuesday, March 30, 2004 2:52 PM
De Pascale Pierre
I am investigating OTRS and need it to run on Oracle 9.2.0.3 on a Solaris machine. What is the current status of Oracle support ?
Please have a look in the source code, esp. the main configuration file Kernel/Config/Defaults.pm. Additionally search this list and [dev] for "Oracle", you'll find some notes. Basically: yes, working.
In order to backup an OTRS system: is a backup of the DB sufficient or are there other informations stored on the file system ?
We provide backup/restore scripts in /scripts. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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De Pascale Pierre -
Robert Kehl