Hi Sergey, did you look into the error log? What URL did you request? -Martin On Apr 5, 2008, at 17:10 , Charles Kennedy wrote:

Hi Sergey,

This type of error message already occurred with me.

Check the OTRS log can help you discover what is wrong.

Search for the keyword "error" in the log.

Regards,

Charles K. Schulz

2008/4/4, Сергей Малочинский :

...

Hello,

I try use example from Developer Manual "HelloWorld".

When I try click link "HelloWorld" in NavBar I see strange error. Message in OTRS log "[Fri Apr 4 15:06:35 2008][Error][Kernel::System::Web::InterfaceAgent::Run][185] ???" Message in Apache log "ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Apr 4 15:06:35 2008

Message: ???

Traceback (1806): Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 185 Module: /usr/share/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47 "

What I do incorrect. Please help me.

P.S.:

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