Hi all! Were it a good idea to change the size of the dropdown fields that allow selecting the parts of a date, say for a pending reminder time? I'm talking about the one at the bottom of AgentCompose, for example. Right now, every dropdown field contains exactly 10 items. My proposal is to limit the visible contents of the various field like this: month - 6 entries day - 7 entries year - 3 entries hour - 6 entries minute - 5 entries The 'day' setting is why I write this, I often want to suspend a pending ticket for another week (or two), and would like to achieve this as easily as can be. If the dropdown fields were to contain the above number of entries only, it were just one definitive click to advance one week. Well, you'd bounce on the 31st at last, yes, but only in 19,36% of all cases. ;) On the other hand, I actually never want to suspend a ticket for the exact of 10 days. The other idea, arizing right now, is a second line of dropdowns to be chosen alternatively by the user, setting a (pending/closing) date/time via given diffs, ie. +1, +2, +3... So, what do you all think about it? With kind regards, Robert Kehl PS: Wishing you all a Peaceful New Year, btw! :-) -- There are 10 types of people in the world: Those who understand binary, and those who don't... -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388