
Hi guys, do you know if it is possible via ACL to be visible or not freetext? From what I've read it seems not? thanks Rocco

I achieved that in the dtl files with javascript, but not with ACLs. I
don't think that's possible at all.
2013/3/19 Rocco Tocci
Hi guys, do you know if it is possible via ACL to be visible or not freetext? From what I've read it seems not?
thanks
Rocco
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-- Rafa Quiñonero Figuerola Tlf: 0151-61436385 rafakorp@gmail.com

It's currently not; however, you could modify the Kernel/System/DynamicField/Backend/<FieldType>.pm file and implement the required ACL sub's; however, due to how ACL's work with the JavaScript / AJAXUpdate call you may not be able to drive possible values into the field, but affect the values of others. -----Original Message----- From: dev-bounces@otrs.org [mailto:dev-bounces@otrs.org] On Behalf Of Rocco Tocci Sent: Tuesday, March 19, 2013 8:56 AM To: Development community of OTRS Subject: [dev] ACL on FreeText Hi guys, do you know if it is possible via ACL to be visible or not freetext? From what I've read it seems not? thanks Rocco _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev

Hi Rocco,
On Tue, Mar 19, 2013 at 4:56 PM, Rocco Tocci
Hi guys, do you know if it is possible via ACL to be visible or not freetext? From what I've read it seems not?
We have two Feature Add-Ons available that provide this functionality. We have HideShow DynamicFields for OTRS 3.1 and up: http://www.otrs.com/en/software/otrs-help-desk/features/otrs-feature-add-ons... and there's a similar package for OTRS 3.0 which handles free text fields. -- Mike
participants (4)
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McMahon, Mike (HQP)
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Michiel Beijen
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Rafa Quiñonero Figuerola
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Rocco Tocci