Need new privileges to submit a ticket?
Hi, When i try to add a new ticket for Puppet, Trac say i need the TICKET_CREATE_SIMPLE privilege. This is the first time i see this problem (i've yet submitted some tickets with my Trac account). Is this normal ?
Hi Sébastien, On Nov 20, 2007, at 5:52 PM, Sébastien Prud'homme wrote:
When i try to add a new ticket for Puppet, Trac say i need the TICKET_CREATE_SIMPLE privilege.
This is the first time i see this problem (i've yet submitted some tickets with my Trac account).
Is this normal ?
I'm a little bit confused. You not talking about OTRS! ;) Anyway, yes, for OTRS you would need ticket create permissions to create a ticket. Greetings, -Martin -- ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Address of record: Bad Homburg Local Court: Bad Homburg, HRB 10751 Tax number: 003/240/97505 Chairman: Burchard Steinbild Chief Executive Officer: André Mindermann
Sorry, a mistake in my mailing lists...
No problem when creating bug entries in OTRS bugzilla or in OTRS software :-)
2007/11/21, Martin Edenhofer
Hi Sébastien,
On Nov 20, 2007, at 5:52 PM, Sébastien Prud'homme wrote:
When i try to add a new ticket for Puppet, Trac say i need the TICKET_CREATE_SIMPLE privilege.
This is the first time i see this problem (i've yet submitted some tickets with my Trac account).
Is this normal ?
I'm a little bit confused. You not talking about OTRS! ;)
Anyway, yes, for OTRS you would need ticket create permissions to create a ticket.
Greetings,
-Martin
-- ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success!
Address of record: Bad Homburg Local Court: Bad Homburg, HRB 10751 Tax number: 003/240/97505
Chairman: Burchard Steinbild Chief Executive Officer: André Mindermann
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participants (2)
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Martin Edenhofer -
Sébastien Prud'homme