Hi I'd like to suggest to the OTRS site maintainers to put a search box for the mailing lists archives. It can be useful. Every time I'd like to seek if my doubt was already answered, I go to google and search: site:*.http://otrs.org/lists/* Something to search The search box can be helpful for newer OTRS developers Thanks -- Ronaldo Richieri +55 (15) 8818-2009