Hi Robert, Robert L Mathews wrote:

I hate to sound like a broken record, but is there any update on when the patches to fix line wrapping and PostgreSQL support will be fully applied?

http://bugs.otrs.org/show_bug.cgi?id=526

http://bugs.otrs.org/show_bug.cgi?id=518

As a reminder, currently OTRS doesn't handle line wrapping properly (especially with browsers that use variable width fonts for textareas like Safari), and PostgreSQL installations that have more than a few tens of thousands of tickets are almost unusable due to slow speed caused by type mismatches in the PostgreSQL schema.

The patches I submitted just before the release of 1.3 fully fix these problems, but still have not been applied to CVS (parts of the 526 patch have been applied, but not all of it, so some line wrapping problems still exist).

All two patches are in our pipe. Here the status: o Line Wrapping Bug in Browsers like Safari: Your patch is veriy fine. We just thinking about upcoming problems with other browsers. Anyway, if we remove the line wrapping from the html-tags, we have to change this in each <textarea> tags in the whole otrs. And this is the reason why we think a second time about. o PostgreSQL with smallints and bigints changes to ints: Currently we write a tool to generate MySQL, PostgreSQL, SAPDB, Oracle, ... output based from XML. This is nearly finished. We hate to maintain different .sql files for different sql databases. So if this is ready, we just generate for postgresql performance improved create scripts (not smallints, no bigints). I'll post on the list if both is ready for testing. Anyway, thanks for the pretty good patches Robert! Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!