Entry point @ Utilities page

24 Nov
2003
24 Nov
'03
3:15 p.m.
Hi all, I'd like to link some external data to OTRS customerID. So I'm wondering if there is any "entry point" at utilities page (search by customerID). The best way for me it would be something like this URL http://localhost/otrs/index.pl?Action=AgentUtilities&CustomerID=12345 Any hits? Thanks in advance! Best regards, Alex
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Alex Mihicinac