Hello @ all developer, I collect at time my first experiences in JavaScript. The following: I defined three options in the TicketFreeKey1. Now I would like depending upon customer one of the three options appear. e.g.: With call the customer X, appears as TicketFreeKey1 of the 2. Key. how can I automate it? With a call of a customer --> set TicketFreeKey1 on Notebook. set TicketFreeKey2 on W-Lan. set TicketFreeKey3 on WinXP. How can I access on the AgentTicketPhone.dtl with Javascript e.g. TicketFreeKey1? Simply to read in and with Alert function appear leave? Thank you in advance. Bye _________________________________________________________________ Sie suchen E-Mails, Dokumente oder Fotos? Die neue MSN Suche Toolbar mit Windows-Desktopsuche liefert in sekundenschnelle Ergebnisse. Jetzt neu! http://desktop.msn.de/ Jetzt gratis downloaden!