Hello Dev's, I've been using OTRS 2.2.5 and really it's a great product, but some features aren't already developed. My question is connected to a very useful module, called *Stats*. We have created some queues, services and types and now we want to generate reports, using Stats module, but reports should contain only !not null data!. For a example: if there is a ticket with service type A then show "1" in OTRS Stats report, if there isn't any ticket with service type A then doesn't show this row in OTRS Stats report (instead of showing "0" in stat report). Have you got any ideas how to hide null data from OTRS Stats reports? -- Thanks in advance, MoiKrug - ??????? ???? http://bg8s.moikrug.ru/?from=userlink??????? ???? http://bg8s.moikrug.ru/?from=userlink