Hi all, is it possible to use bulk action for merging tickets? If not - might be good idea to put it on wish list. :-) Best regards, --alexm
Hello Alex, On Wed, Nov 09, 2005 at 04:57:11PM +0100, Alex Mihicinac wrote:
is it possible to use bulk action for merging tickets? If not - might be good idea to put it on wish list. :-)
look at http://lists.otrs.org/pipermail/dev/2005-October/001158.html It is working for us. Regards, Alex -- Alexander Koch, mailto: ak@ilk.net ILK Internet GmbH, Akademiestrasse 25 - 27, D-76133 Karlsruhe Tel: +49 (0) 721 9100 0, Fax: +49 (0) 721 9100 191 http://www.ilk.net
Hi! Alexander Koch wrote:
Hello Alex,
On Wed, Nov 09, 2005 at 04:57:11PM +0100, Alex Mihicinac wrote:
is it possible to use bulk action for merging tickets? If not - might be good idea to put it on wish list. :-)
look at http://lists.otrs.org/pipermail/dev/2005-October/001158.html
It is working for us.
Nice! It's working like charm! Thanks! Now my Agents got new idea - to be able to use Bulk-Action(merge) on Search Result list. :-) Best regards, --alexm
On Thu, Nov 10, 2005 at 12:34:44PM +0100, Alex Mihicinac wrote:
On Wed, Nov 09, 2005 at 04:57:11PM +0100, Alex Mihicinac wrote:
is it possible to use bulk action for merging tickets? If not - might be good idea to put it on wish list. :-)
look at http://lists.otrs.org/pipermail/dev/2005-October/001158.html
It is working for us.
Nice! It's working like charm! Thanks!
:-)
Now my Agents got new idea - to be able to use Bulk-Action(merge) on Search Result list. :-)
It's your turn ;-) Alex -- Alexander Koch, mailto: ak@ilk.net ILK Internet GmbH, Akademiestrasse 25 - 27, D-76133 Karlsruhe Tel: +49 (0) 721 9100 0, Fax: +49 (0) 721 9100 191 http://www.ilk.net
Alexander Koch wrote:
On Thu, Nov 10, 2005 at 12:34:44PM +0100, Alex Mihicinac wrote:
On Wed, Nov 09, 2005 at 04:57:11PM +0100, Alex Mihicinac wrote:
is it possible to use bulk action for merging tickets? If not - might be good idea to put it on wish list. :-)
look at http://lists.otrs.org/pipermail/dev/2005-October/001158.html
It is working for us.
Nice! It's working like charm! Thanks!
:-)
Now my Agents got new idea - to be able to use Bulk-Action(merge) on Search Result list. :-)
It's your turn ;-)
Alex
damn right, it is. :-) but, I can't promisse when it will be released. :-) Best regards, --alexm
participants (2)
-
Alex Mihicinac -
Alexander Koch