I'm kinda new to apache, I think I don't use virtual host and I have the same hostnames. Here is my apache conf: # # This is the main Apache HTTP server configuration file. It contains the # configuration directives that give the server its instructions. # See URL:http://httpd.apache.org/docs/2.2 for detailed information. # In particular, see # URL:http://httpd.apache.org/docs/2.2/mod/directives.html # for a discussion of each configuration directive. # # Do NOT simply read the instructions in here without understanding # what they do. They're here only as hints or reminders. If you are unsure # consult the online docs. You have been warned. # # Configuration and logfile names: If the filenames you specify for many # of the server's control files begin with "/" (or "drive:/" for Win32), the # server will use that explicit path. If the filenames do *not* begin # with "/", the value of ServerRoot is prepended -- so "logs/foo.log" # with ServerRoot set to "C:/PROGRA~1/OTRS/Apache" will be interpreted by the # server as "C:/PROGRA~1/OTRS/Apache/logs/foo.log". # # NOTE: Where filenames are specified, you must use forward slashes # instead of backslashes (e.g., "c:/apache" instead of "c:\apache"). # If a drive letter is omitted, the drive on which httpd.exe is located # will be used by default. It is recommended that you always supply # an explicit drive letter in absolute paths to avoid confusion. # # ServerRoot: The top of the directory tree under which the server's # configuration, error, and log files are kept. # # Do not add a slash at the end of the directory path. If you point # ServerRoot at a non-local disk, be sure to point the LockFile directive # at a local disk. If you wish to share the same ServerRoot for multiple # httpd daemons, you will need to change at least LockFile and PidFile. # ServerRoot "C:/PROGRA~1/OTRS/Apache" # # Listen: Allows you to bind Apache to specific IP addresses and/or # ports, instead of the default. See also the <VirtualHost> # directive. # # Change this to Listen on specific IP addresses as shown below to # prevent Apache from glomming onto all bound IP addresses. # #Listen 12.34.56.78:80 Listen 80 # # Dynamic Shared Object (DSO) Support # # To be able to use the functionality of a module which was built as a DSO you # have to place corresponding `LoadModule' lines at this location so the # directives contained in it are actually available _before_ they are used. # Statically compiled modules (those listed by `httpd -l') do not need # to be loaded here. # # Example: # LoadModule foo_module modules/mod_foo.so # LoadModule actions_module modules/mod_actions.so LoadModule alias_module modules/mod_alias.so LoadModule asis_module modules/mod_asis.so LoadModule auth_basic_module modules/mod_auth_basic.so #LoadModule auth_digest_module modules/mod_auth_digest.so #LoadModule authn_alias_module modules/mod_authn_alias.so #LoadModule authn_anon_module modules/mod_authn_anon.so #LoadModule authn_dbd_module modules/mod_authn_dbd.so #LoadModule authn_dbm_module modules/mod_authn_dbm.so LoadModule authn_default_module modules/mod_authn_default.so LoadModule authn_file_module modules/mod_authn_file.so #LoadModule authnz_ldap_module modules/mod_authnz_ldap.so #LoadModule authz_dbm_module modules/mod_authz_dbm.so LoadModule authz_default_module modules/mod_authz_default.so LoadModule authz_groupfile_module modules/mod_authz_groupfile.so LoadModule authz_host_module modules/mod_authz_host.so #LoadModule authz_owner_module modules/mod_authz_owner.so LoadModule authz_user_module modules/mod_authz_user.so LoadModule autoindex_module modules/mod_autoindex.so #LoadModule cache_module modules/mod_cache.so #LoadModule cern_meta_module modules/mod_cern_meta.so LoadModule cgi_module modules/mod_cgi.so #LoadModule charset_lite_module modules/mod_charset_lite.so #LoadModule dav_module modules/mod_dav.so #LoadModule dav_fs_module modules/mod_dav_fs.so #LoadModule dav_lock_module modules/mod_dav_lock.so #LoadModule dbd_module modules/mod_dbd.so #LoadModule deflate_module modules/mod_deflate.so LoadModule dir_module modules/mod_dir.so #LoadModule disk_cache_module modules/mod_disk_cache.so #LoadModule dumpio_module modules/mod_dumpio.so LoadModule env_module modules/mod_env.so #LoadModule expires_module modules/mod_expires.so #LoadModule ext_filter_module modules/mod_ext_filter.so #LoadModule file_cache_module modules/mod_file_cache.so #LoadModule filter_module modules/mod_filter.so #LoadModule headers_module modules/mod_headers.so #LoadModule ident_module modules/mod_ident.so #LoadModule imagemap_module modules/mod_imagemap.so LoadModule include_module modules/mod_include.so #LoadModule info_module modules/mod_info.so LoadModule isapi_module modules/mod_isapi.so #LoadModule ldap_module modules/mod_ldap.so #LoadModule logio_module modules/mod_logio.so LoadModule log_config_module modules/mod_log_config.so #LoadModule log_forensic_module modules/mod_log_forensic.so #LoadModule mem_cache_module modules/mod_mem_cache.so LoadModule mime_module modules/mod_mime.so #LoadModule mime_magic_module modules/mod_mime_magic.so LoadModule negotiation_module modules/mod_negotiation.so #LoadModule proxy_module modules/mod_proxy.so #LoadModule proxy_ajp_module modules/mod_proxy_ajp.so #LoadModule proxy_balancer_module modules/mod_proxy_balancer.so #LoadModule proxy_connect_module modules/mod_proxy_connect.so #LoadModule proxy_ftp_module modules/mod_proxy_ftp.so #LoadModule proxy_http_module modules/mod_proxy_http.so #LoadModule rewrite_module modules/mod_rewrite.so LoadModule setenvif_module modules/mod_setenvif.so #LoadModule speling_module modules/mod_speling.so #LoadModule ssl_module modules/mod_ssl.so #LoadModule status_module modules/mod_status.so #LoadModule substitute_module modules/mod_substitute.so #LoadModule unique_id_module modules/mod_unique_id.so #LoadModule userdir_module modules/mod_userdir.so #LoadModule usertrack_module modules/mod_usertrack.so #LoadModule version_module modules/mod_version.so #LoadModule vhost_alias_module modules/mod_vhost_alias.so # # If you wish httpd to run as a different user or group, you must run # httpd as root initially and it will switch. # # User/Group: The name (or #number) of the user/group to run httpd as. # It is usually good practice to create a dedicated user and group for # running httpd, as with most system services. # User daemon Group daemon </IfModule> </IfModule> # 'Main' server configuration # # The directives in this section set up the values used by the 'main' # server, which responds to any requests that aren't handled by a # <VirtualHost> definition. These values also provide defaults for # any <VirtualHost> containers you may define later in the file. # # All of these directives may appear inside <VirtualHost> containers, # in which case these default settings will be overridden for the # virtual host being defined. # # # ServerAdmin: Your address, where problems with the server should be # e-mailed. This address appears on some server-generated pages, such # as error documents. e.g. admin@your-domain.com # ServerAdmin webmaster@somenet.com # # ServerName gives the name and port that the server uses to identify itself. # This can often be determined automatically, but we recommend you specify # it explicitly to prevent problems during startup. # # If your host doesn't have a registered DNS name, enter its IP address here. # #ServerName www.somenet.com:80 # # DocumentRoot: The directory out of which you will serve your # documents. By default, all requests are taken from this directory, but # symbolic links and aliases may be used to point to other locations. # DocumentRoot "C:/PROGRA~1/OTRS/Apache/htdocs" # # Each directory to which Apache has access can be configured with respect # to which services and features are allowed and/or disabled in that # directory (and its subdirectories). # # First, we configure the "default" to be a very restrictive set of # features. # <Directory /> Options FollowSymLinks AllowOverride None Order deny,allow Deny from all </Directory> # # Note that from this point forward you must specifically allow # particular features to be enabled - so if something's not working as # you might expect, make sure that you have specifically enabled it # below. # # # This should be changed to whatever you set DocumentRoot to. # # # Possible values for the Options directive are "None", "All", # or any combination of: # Indexes Includes FollowSymLinks SymLinksifOwnerMatch ExecCGI MultiViews # # Note that "MultiViews" must be named *explicitly* --- "Options All" # doesn't give it to you. # # The Options directive is both complicated and important. Please see # http://httpd.apache.org/docs/2.2/mod/core.html#options # for more information. # Options Indexes FollowSymLinks # # AllowOverride controls what directives may be placed in .htaccess files. # It can be "All", "None", or any combination of the keywords: # Options FileInfo AuthConfig Limit # AllowOverride None # # Controls who can get stuff from this server. # Order allow,deny Allow from all </Directory> # # DirectoryIndex: sets the file that Apache will serve if a directory # is requested. # <IfModule dir_module> DirectoryIndex index.html </IfModule> # # The following lines prevent .htaccess and .htpasswd files from being # viewed by Web clients. # Order allow,deny Deny from all Satisfy All </FilesMatch> # # ErrorLog: The location of the error log file. # If you do not specify an ErrorLog directive within a <VirtualHost> # container, error messages relating to that virtual host will be # logged here. If you *do* define an error logfile for a <VirtualHost> # container, that host's errors will be logged there and not here. # ErrorLog "logs/error.log" # # LogLevel: Control the number of messages logged to the error_log. # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. # LogLevel warn <IfModule log_config_module> # # The following directives define some format nicknames for use with # a CustomLog directive (see below). # LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined LogFormat "%h %l %u %t \"%r\" %>s %b" common <IfModule logio_module> # You need to enable mod_logio.c to use %I and %O LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %I %O" combinedio </IfModule> # # The location and format of the access logfile (Common Logfile Format). # If you do not define any access logfiles within a <VirtualHost> # container, they will be logged here. Contrariwise, if you *do* # define per-<VirtualHost> access logfiles, transactions will be # logged therein and *not* in this file. # CustomLog "logs/access.log" common # # If you prefer a logfile with access, agent, and referer information # (Combined Logfile Format) you can use the following directive. # #CustomLog "logs/access.log" combined </IfModule> <IfModule alias_module> # # Redirect: Allows you to tell clients about documents that used to # exist in your server's namespace, but do not anymore. The client # will make a new request for the document at its new location. # Example: # Redirect permanent /foo http://www.somenet.com/bar # # Alias: Maps web paths into filesystem paths and is used to # access content that does not live under the DocumentRoot. # Example: # Alias /webpath /full/filesystem/path # # If you include a trailing / on /webpath then the server will # require it to be present in the URL. You will also likely # need to provide a <Directory> section to allow access to # the filesystem path. # # ScriptAlias: This controls which directories contain server scripts. # ScriptAliases are essentially the same as Aliases, except that # documents in the target directory are treated as applications and # run by the server when requested rather than as documents sent to the # client. The same rules about trailing "/" apply to ScriptAlias # directives as to Alias. # ScriptAlias /cgi-bin/ "C:/PROGRA~1/OTRS/Apache/cgi-bin/" </IfModule> <IfModule cgid_module> # # ScriptSock: On threaded servers, designate the path to the UNIX # socket used to communicate with the CGI daemon of mod_cgid. # #Scriptsock logs/cgisock </IfModule> # # "C:/PROGRA~1/OTRS/Apache/cgi-bin" should be changed to whatever your ScriptAliased # CGI directory exists, if you have that configured. # AllowOverride None Options None Order allow,deny Allow from all </Directory> # # DefaultType: the default MIME type the server will use for a document # if it cannot otherwise determine one, such as from filename extensions. # If your server contains mostly text or HTML documents, "text/plain" is # a good value. If most of your content is binary, such as applications # or images, you may want to use "application/octet-stream" instead to # keep browsers from trying to display binary files as though they are # text. # DefaultType text/plain <IfModule mime_module> # # TypesConfig points to the file containing the list of mappings from # filename extension to MIME-type. # TypesConfig conf/mime.types # # AddType allows you to add to or override the MIME configuration # file specified in TypesConfig for specific file types. # #AddType application/x-gzip .tgz # # AddEncoding allows you to have certain browsers uncompress # information on the fly. Note: Not all browsers support this. # #AddEncoding x-compress .Z #AddEncoding x-gzip .gz .tgz # # If the AddEncoding directives above are commented-out, then you # probably should define those extensions to indicate media types: # AddType application/x-compress .Z AddType application/x-gzip .gz .tgz # # AddHandler allows you to map certain file extensions to "handlers": # actions unrelated to filetype. These can be either built into the server # or added with the Action directive (see below) # # To use CGI scripts outside of ScriptAliased directories: # (You will also need to add "ExecCGI" to the "Options" directive.) # #AddHandler cgi-script .cgi # For type maps (negotiated resources): #AddHandler type-map var # # Filters allow you to process content before it is sent to the client. # # To parse .shtml files for server-side includes (SSI): # (You will also need to add "Includes" to the "Options" directive.) # #AddType text/html .shtml #AddOutputFilter INCLUDES .shtml </IfModule> # # The mod_mime_magic module allows the server to use various hints from the # contents of the file itself to determine its type. The MIMEMagicFile # directive tells the module where the hint definitions are located. # #MIMEMagicFile conf/magic # # Customizable error responses come in three flavors: # 1) plain text 2) local redirects 3) external redirects # # Some examples: #ErrorDocument 500 "The server made a boo boo." #ErrorDocument 404 /missing.html #ErrorDocument 404 "/cgi-bin/missing_handler.pl" #ErrorDocument 402 http://www.somenet.com/subscription_info.html # # # EnableMMAP and EnableSendfile: On systems that support it, # memory-mapping or the sendfile syscall is used to deliver # files. This usually improves server performance, but must # be turned off when serving from networked-mounted # filesystems or if support for these functions is otherwise # broken on your system. # #EnableMMAP off #EnableSendfile off # Supplemental configuration # # The configuration files in the conf/extra/ directory can be # included to add extra features or to modify the default configuration of # the server, or you may simply copy their contents here and change as # necessary. # Server-pool management (MPM specific) #Include conf/extra/httpd-mpm.conf # Multi-language error messages #Include conf/extra/httpd-multilang-errordoc.conf # Fancy directory listings #Include conf/extra/httpd-autoindex.conf # Language settings #Include conf/extra/httpd-languages.conf # User home directories #Include conf/extra/httpd-userdir.conf # Real-time info on requests and configuration #Include conf/extra/httpd-info.conf # Virtual hosts #Include conf/extra/httpd-vhosts.conf # Local access to the Apache HTTP Server Manual #Include conf/extra/httpd-manual.conf # Distributed authoring and versioning (WebDAV) #Include conf/extra/httpd-dav.conf # Various default settings #Include conf/extra/httpd-default.conf # Secure (SSL/TLS) connections #Include conf/extra/httpd-ssl.conf # # Note: The following must must be present to support # starting without SSL on platforms with no /dev/random equivalent # but a statically compiled-in mod_ssl. # <IfModule ssl_module> SSLRandomSeed startup builtin SSLRandomSeed connect builtin </IfModule> # --- # OTRS configuration # --- # load mod_perl LoadFile 'C:/PROGRA~1/OTRS/StrawberryPerl/perl/bin/perl510.dll' LoadModule perl_module modules/mod_perl.so # include the OTRS configuration Include 'C:/PROGRA~1/OTRS/OTRS/scripts/apache2-httpd-new.include.conf' # include the OTRS dev configurationInclude 'C:/PROGRA~1/OTRS/otrsdev/scripts/apache2-httpd-new.include.conf' # --- 2009/4/5 Renee Bäcker

Do you use Virtual Hosts? Do you have different hostnames? It's hard to help when we don't know the details of you apache configuration.

- Renée

Ikhsan Muhammad schrieb:

...

Hi everybody,

I am trying to run 2 OTRS instances with only 1 apache and 1 MySql. I am running on Windows XP. I am going to use 1 OTRS for production and 1 OTRS for development, which I call OTRS Prod and OTRS Dev respectively. The path for OTRS production is : C:/PROGRA~1/OTRS/OTRS/ The path for OTRS development is : C:/PROGRA~1/OTRS/otrsdev/

Here what I have done: 1. Create new directory containing the OTRS for development (C:/PROGRA~1/OTRS/otrsdev/)

2. Add include statement in Apache's httpd.conf: # include the OTRS Prod configuration Include 'C:/PROGRA~1/OTRS/OTRS/scripts/apache2-httpd-new.include.conf'

# include the OTRS dev configuration Include 'C:/PROGRA~1/OTRS/otrsdev/scripts/apache2-httpd-new.include.conf'

# ---

2. Change all statement in file 'C:/PROGRA~1/OTRS/otrsdev/scripts/apache2-httpd-new.include.conf' from C:/PROGRA~1/OTRS/OTRS/ to C:/PROGRA~1/OTRS/otrsdev/

3. Change the "use lib" statement in C:/PROGRA~1/OTRS/otrsdev/scripts/apache2-perl-startup.pl use lib "C:/PROGRA~1/OTRS/otrsdev"; use lib "C:/PROGRA~1/OTRS/otrsdev/Kernel/cpan-lib";

4. Create new config.pm. Change the database and home directody in config.pm . $Self->{'Database'} = 'otrsdev';

$Self->{Home} = 'C:/PROGRA~1/OTRS/otrsdev';

Now, when I run the OTRS development , http://localhost/otrsdev/index.pl, it used the otrs production database (otrs) instead of otrs development database (otrsdev) and use all of the library (Kernel) under C:/PROGRA~1/OTRS/OTRS/ instead of C:/PROGRA~1/OTRS/otrsdev. Hence, everytime I made a change in the OTRS develoment the OTRS production is also changing and vice versa.

I have made some experiment, when I changed the order of the include statement in httpd.conf:

# include the OTRS dev configuration Include 'C:/PROGRA~1/OTRS/otrsdev/scripts/apache2-httpd-new.include.conf'

# include the OTRS production configuration Include 'C:/PROGRA~1/OTRS/OTRS/scripts/apache2-httpd-new.include.conf'

# ---

The result is that the OTRS production and OTRS development will use the otrs development database (otrsdev) and use all of the library (Kernel) from C:/PROGRA~1/OTRS/otrsdev.

I am really confused here. Can anyone help me??

Thanx a lot before.

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# include the OTRS dev configurationInclude 'C:/PROGRA~1/OTRS/otrsdev/scripts/apache2-httpd-new.include.conf'

You forgot an "Include" here... -- Perl-Magazin: http://perl-magazin.de Perl-Nachrichten: http://perl-nachrichten.de

You are right Scott!! After some research I found out that mod_perl2 cannot have same namespace for different code. So, finally I used two apache on one machine.. Thx a alot. On Tue, Apr 7, 2009 at 1:34 PM, Scott Storck wrote:

Hi Ikhsan,

If you are going to use mod_perl2, I don't think it is possible. You can only have one codebase for a namespace. I can only recommend using two separate apaches. It is relatively easy getting two apache (or more) setup on one machine. You just need to setup a secondard IP address and configure both of the httpd.conf files to listen to only one IP.

If anybody thinks I'm wrong about mod_perl2, please let me know.

Regards, Scott

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On Fri, Apr 17, Owen Stenseth wrote:

I missed the earlier part of this thread but you can use Parent/Clone to have a separate perl interpreter within a named virtual host. I just learned about this myself the other day so I don't have deployment experience with it. Here is a link to the mod_perl2 docs for it.

http://perl.apache.org/docs/2.0/user/config/config.html#C_Parent_

Obviously trying to load two modules with the same namespace from different sources within a single interpreter does not work, mod_perl or not.

Hey, thanks so much. This came just in time ;-) Michael -- noris network AG - Deutschherrnstraße 15-19 - D-90429 Nürnberg - Tel +49-911-9352-0 - Fax +49-911-9352-100 http://www.noris.de - The IT-Outsourcing Company Vorstand: Ingo Kraupa (Vorsitzender), Joachim Astel, Hansjochen Klenk - Vorsitzender des Aufsichtsrats: Stefan Schnabel - AG Nürnberg HRB 17689