Hi All, I wonder if it's possible to use time zone for example India that has a UTC+05:30 time. See: http://en.wikipedia.org/wiki/Time_zone#List_of_UTC_offsets Is Daylight saving time taken in account when a +/-* time is selected, or does this need to be handled manually? Is it possible to use zoneinfo like: Europe/Brussels, Asia/Calcutta, America/Los_Angeles ? How is this handled by other otrs users that have a branch in India and Europe and/or USA, with Daylight saving time? If this specific timezone option hasn't been implemented, do you know if/when it'll be implemented? Regards, Joop.