changing subject layout of tickets

22 Jul
2005
22 Jul
'05
11:56 a.m.
We would like to know if it is possible to change the location of the text "[Ticket: ######]" which is added by OTRS to the subject of a new email ticket. We would like to have it added at the end of the subject, instead of the start of the subject to which it is added now. Does anyone know if and how this can be done? Sincerely, Peter Langenkamp FirstFind
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Yourhosting.nl > Peter Langenkamp