Hi,
I'm evaluation OTRS + ITSM and this may be a very stupid question,
but still... How can I add an new Configuration Item like a computer,
software, etc.? I don't want to create a new class, just a new CI.
Regards,
--
Ernesto Silva.
Coordinador de Desarrollo Web y Sistemas Abiertos
Centro de Procesamiento de Datos
Universidad ORT Uruguay.
E-mail: silva(a)ort.edu.uy
Tel: (+598-2) 902-1505 ext. 206
Fax: (+598-2) 900-2952