Hello all
I´m project manager to implementation the OTRS::ITSM. Our first step is
defining a CMDB and register it in OTRS::ITSM.
Can someone help us about this? Where we can get information? For exemple:
we are testing Configuration Itens and yours relationships, and we are don´t
find the logical between status and relationships.
The objective of the CMDB is register a datacenter infrastructure. We have
about 100 servers, and the softwares and services around them.
Thanks
Carlos