On the current implementation we're supporting, when a workorder is assigned
to a given Agent, his AgentITSMChangeMyWorkOrders counter is not being
updated. It shows zero (0) even though a workorder is already assigned to
The Agent has RW permission under the following groups:
Am I missing some other configuration?
Thanks in advance,
can someone please give me a hint how to update from ITSM 2.0.3 to ITSM
Sorry, I can't find any postings about this and the readme only mentions
upgrades from older versions. Perhaps it's too easy and I just don't see
Do I have to install GeneralCatalog and ITSMCore with the package
manager by pointing it to the downloaded OPMs and then I will have
update links for the other modules ?
Or do I have to add a new package source to get update links for all
packages including GenerealCatalog and ITSMCore ?
Or something completly different ?
Thanks in advance
radprax Gesellschaft fuer medizinische Versorgungszentren mbH,
Bergstr. 7 - 9, 42105 Wuppertal,
Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119
Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag
Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152