Hi.
I am working on setting up an OTRS installation here. Currently, I am
doing testing to see if everything works as expected. There are a few
quirks that I probably will get around by myself, but there is one I
just can't seem to work out.
Whenever I og to "Config Item", and try to create a new one, my browser
tries to download an empty file named index.pl. Everything else seems
OK, I even have a couple of config items in the database, as they were
entered before an upgrade that probably broke this function.
Versions I use, include:
OTRS 2.4.7
ITSM 2.0.3
CiCS 3.1.6
CiCS-ITSM 2.1.6
They were all upgraded yesterday, but I am not entirely sure when this
problem started.
Now, I suspect the upgrade to have caused the problem. Since this is
not a production environment, I suppose I could reinstall ITSM and other
modules, but I am actually more interested in finding the cause or a
solution without reinstalling the modules, so I can avoid or fix the
problem at a later stage, should it resurface.
Any good ideas?
MVh,
Audun Einangen