I will be out of the office starting 24/06/2014 and will not return until
30/06/2014.
I will respond to your message when I return.
If your email is urgent, please contact the ICT Helpline on x69966 (01661
869966).
If your email is related to S2S or RDA, please contact Martin Ibbotson 5271
on x49403.
Thanks, James.
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Hi
I have installed and configured OTRS 3.3.7 in CentOS6.5, Where I need some help how to setup a Helpdesk ITIL process .
Help me to setup the process accordingly.
Regards
Chandrasekar.M