Dear Friends.
I created some Services an SLA. After that, I go to the "New ticket telephone" option, but none of the "Services" option appear.
Do I have to configure something else?
The first image shows the services created in the system
[cid:image001.jpg@01D0B021.4EC30F40]
The second images shows the "New ticket telephone" option, the services do not appear (see de red box in the image)
[cid:image002.jpg@01D0B021.4EC30F40]
Best Regards Luis.