[itsm] FIRA: Services doesnt appear in the "New ticket telephone"

Dear Friends. I created some Services an SLA. After that, I go to the "New ticket telephone" option, but none of the "Services" option appear. Do I have to configure something else? The first image shows the services created in the system [cid:image001.jpg@01D0B021.4EC30F40] The second images shows the "New ticket telephone" option, the services do not appear (see de red box in the image) [cid:image002.jpg@01D0B021.4EC30F40] Best Regards Luis.