Yasir Mughal wrote :
The invalid option is for the metadata, I am looking for delete option for the actual data. For example I was adding information for computers, and out of 8 entries, one is incorrect and I want to delete that.
Hi, currently you can't delete config items via the GUI or a provided script. There exists a bug report (http://bugs.otrs.org/show_bug.cgi?id=4952) which you can subscribe to get notifications and to show how many users needs the solution. But although deleting config items is a common question here no one subscribed this bug :( Please notice that you can set config items to inactive and so on but they will still get displayed. So this is very annoying if you make errors, especially if you use the import function to add a lot of config items in one go (I use a test system to reduce this risk for one-time imports). Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de