
13 Apr
2011
13 Apr
'11
7:28 a.m.
Dear Rangel, On 12.04.2011, at 21:59, Rangel Perez Sardinha wrote:
May i attach a file direct to a CI? I had tried to use ITSM CI Attribute Collection, but when i use type File Attach in ConfigurationItem and edit a CI i attaching a JPG i can't edit it anymore and have no access to CI anymore.
Not sure what the collation is you mentioned, but we do offer an Feature Add-On that allows you to store attachments to CI http://www.otrs.com/solutions/subscriptions/feature-add-ons/descriptions/#CI... Cheers, Nils -- Nils Leideck http://webint.cryptonode.de / a Fractal project