We are currently adopt OTRS ITSM 1.2.2 on our Enterprise.

But today we wants to get report in form of register of all equipment (ITSM CLASS – Hardware and Computer): list of equipment with all fields from description of class.

Example:

                NameField         TypeField            NumberField     OwnerField        NoteField           OtherFields

1. Printer1                - Printer              – Number1        -Owner1             – Note1               -…

2. Printer2               - Printer              – Number2        -Owner2             – Note2               -…

3. Computer1        - Computer       – Number3        -Owner1             – Note3               -…

…

I tried to do such report though wizard but I see that this tool gives us something like consolidated report than register.

How can I make this real?