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Robert,
This  will help to learn the configuration structure.    However, the import/export option is not available in the configuration manager or administrators login options.    
Is there anyway to make the import/export function available?

Jim


URL: <http://lists.otrs.org/pipermail/itsm/attachments/20100810/2467a95f/attachment-0001.html>

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Message: 2
Date: Tue, 10 Aug 2010 10:41:30 -0700
From: Robert Donath <rob.donath@otrs.com>
Subject: Re: [itsm] Demo System
To: "OTRS::ITSM User questions and discussions" <itsm@otrs.org>
Message-ID: <46ABE1DF-981A-448C-943A-1323A8FF6A4E@otrs.com>
Content-Type: text/plain; charset=us-ascii

Jim:

There is a demo system running ITSm in the otrs.com site... login information etc is located at: http://www.otrs.com/en/products/itsm/online-demo/

Rob

On Tue, Aug 10, 2010 at 1:28 PM, Jim Jackson <jim_jackson@jabil.com> wrote:
Can the ITSM module for OTRS be installed in the demo system?    Also, is it possible to download a demo system with data for a more indepth look at the configuration item import and export?




--
Jim Jackson
IT Process Manager-Configuration



--
Jim Jackson
IT Process Manager-Configuration