16 Nov
2007
16 Nov
'07
1:16 p.m.
Hi, On Fr, Nov 16, 2007 at 01:11:00 +0100, Fernando Del Toro Garcia wrote:
I had the same problem, until I defined Services as active in [ Customer Users <-> Services ] in admin options.
Exactly thats the trick :). One or more services have to be linked to a customer user to be selectable during ticket creation. Kind regards, Christian -- ((otrs)) :: OTRS AG :: Europaring 4 :: D- 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003 240 97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann