
12 Jun
2008
12 Jun
'08
8:10 p.m.
Hello; On the announcement of OTRS::ITSM 1.1.1 (Whitehaven Beach) release, there is a phrase that says: "A structured tree view on services & CIs including informations on each objects current status allows to analyse an incident and calculate the incidents impact on affected services and customers." Do you know where can i see this structured view??? Greetings; Gustavo Dias Silveira