
11 Jan
2009
11 Jan
'09
2:36 a.m.
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hello, Currently, I have to add a customer to the service<->customer mappings so when a ticket is created for him/her, the dropdown menus reflect some services and SLA for the ticket. How can I manage to set some default service<->customers mappings so a bunch of users can all open tickets on a common service such as the mail service? Thanks for your time, Jose -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.9 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iEYEARECAAYFAklpWxgACgkQUWAsjQBcO4JfeACdFC3AuRVxoOwAgx2K6MuRYrta O9QAnRnOMiTFeWJEPwVl1mNh1Cij3Kv9 =UPv+ -----END PGP SIGNATURE-----