Never mind.  I needed root access on the Unix box, which I didn't have.  Admins have corrected. 
 
Best regards,
 
Jim
ITIL Process Manager
NCDOR
919-715-4932
919-696-0056 - cellular
james.burk@dornc.com


>>> "James Burk" <James.Burk@dornc.com> 1/15/2011 11:29 AM >>>
When I look at Package Manager I see the following:
 
Important : ITSMIncidentProblemManagement 1.2.3 - Package not correctly deployed! You should reinstall the Package again!
 
I have the option to uninstall or reinstall.  Reinstall prompts me with a warning about proceeding and I proceed but the error message remains, even though the package seems to be reinstalled.  Any thoughts?
 
Best regards,
 
Jim
ITIL Process Manager
NCDOR
919-715-4932
919-696-0056 - cellular
james.burk@dornc.com
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