Hello

 

I'm using otrs 2.2 beta3 ( debian otrs2 package ) and the modules with Version 0.9.3

 

I would like to send ALERT of nagios to otrs

otrs_ticket_handler-0001.pl to send nagios alerts to otrs:

 

I created the QUEUE NAGIOS and Configured the Module Config.pm.

see: http://osdir.com/ml/otrs.devel/2005-01/txtZn0cx2beGE.txt

 

/opt/otrs/bin/NagiosGenericAgent.pl -h test -S test -s ALERT -N RECOVERY -a 127.0.0.1 -C NAGIOS -o NAGIOS -T h

Got no MainObject! at /opt/otrs/Kernel/System/DB.pm line 84, <PRODUCT> line 4.

 

perl otrs_ticket_handler-0001.pl -T h -H test -S test -s ALERT -N RECOVERY -C NAGIOS
Got no MainObject! at /opt/AFIotrs/Kernel/System/DB.pm line 84, <PRODUCT> line 4.

 

I don't understand how the otrs system will receive emails

Do i need to install there a mailserver ?

 

any ideas ?

 

 

Reto Schubnell
System Engineer
Amt für Informatik Kanton Thurgau
Im Roos 6
8570 Weinfelden
 
Tel: 071 627 69 03