11 Apr
2011
11 Apr
'11
3:43 p.m.
Dear Daniel, On 11.04.2011, at 17:21, DANIEL D'AGOSTINO wrote:
I'm using the OTRS version 2.4.7. I'm trying to restrict some ticket types depending on the group of users is logged in. I've tried to do it using ACL but I couldn't find the way.
¿Is it possible? ¿Any suggestions?
as far as I remember there was a functtion for ACLs missing to handle TicketTypes. I recommend to update to OTRS 2.4.10 or OTRS 3.0.7 Cheers, Nils -- Nils Leideck http://webint.cryptonode.de / a Fractal project