Hello there,
We were asked to change the names of the type of links available for linking two configuration items.
We went to the link_type table and changed the names but it was not reflected on the front end. Then we realized that the're also written on the following two files:
/opt/otrs/Kernel/Config/Files/ZZZAAuto.pm
/opt/otrs/Kernel/Config/Files/ITSMCore.xml
Even though I changed the following on each one, the new link type is not shown:
/opt/otrs/Kernel/Config/Files/ZZZAuto.pm :
$Self->{'LinkObject::PossibleLink'}->{'3202'} = {
'Object1' => 'ITSMConfigItem',
'Object2' => 'ITSMConfigItem',
'Type' => 'Ubicado en'
};
/opt/otrs/Kernel/Config/Files/ITSMCore.xml :
<ConfigItem Name="LinkObject::PossibleLink###3202" Required="0" Valid="1">
<Description Lang="en">This setting defines that a 'ITSMConfigItem' object can be linked with other 'ITSMConfigItem' objects using the 'DependsOn' link type.</Description>
<Description Lang="de">Definiert, dass ein 'ITSMConfigItem'-Objekt mit dem Linktyp 'DependsOn' mit anderen 'ITSMConfigItem'-Objekten verlinkt werden kann.</Description>
<Group>Framework</Group>
<SubGroup>Core::LinkObject</SubGroup>
<Setting>
<Hash>
<Item Key="Object1">ITSMConfigItem</Item>
<Item Key="Object2">ITSMConfigItem</Item>
<Item Key="Type">Ubicado en</Item>
</Hash>
</Setting>
</ConfigItem>
What else should be done to change those link types?
Any help is much appreciated.
Thanks,