Nils Leideck - ITSM wrote :
> There are INSTALL files on the FTP server:
> 
> http://ftp.otrs.org/pub/otrs/itsm/
> 
> This directory also includes a file called INSTALL-2.1.ITSM where we also have an UPGRADE section.

Hi Nils,

thanks, I read the wrong document.

The download page (http://www.otrs.org/download/) points to

http://ftp.otrs.org/pub/otrs/itsm/INSTALL-2.0.ITSM

instead of

http://ftp.otrs.org/pub/otrs/itsm/INSTALL-2.1.ITSM .

I would be glad if someone could correct the page for users like me who 
don't notice the wrong URL at night :)

Regards

Alexander