Re: [itsm] Configitem type URL/LINK feature?

31 Jul 2008

      dear list,

i'm thinking to far away:
iv'e Tried to insert Links in the description or other text-fields and they were successfully parsed with the hrefs ;-)

working:
http://domain.com
ftp://domain.com

NOT WORKING:
file://///Server/configitems/server-gcm/ (<- NOT WORKED)

my new question:
where can i change the output parsing for the config-item that file-links also 

is that a function of the general part of OTRS or ITSM specific?

regards,
josy
...
-----Ursprüngliche Nachricht-----
Von: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] Im 
Auftrag von it-news (Josef Lahmer)
Gesendet: Donnerstag, 31. Juli 2008 11:31
An: itsm@otrs.org
Betreff: [itsm] Configitem type URL/LINK feature?
dear list,
my idea is to add links in config-items (management-websites, 
fileserver-links, ...)
realize maybe in that way:
change in "config item class" where i an use a user defined 
type like url or href:
structure maybe:
    {    
        Key => 'mgmtif',
        Name => 'management-Sitelink',
        Searchable => 1,
        Input => {
            Type => 'href', 
            Size => 50,
            MaxLength => 50,
        },
    },
another idea is to mark the text for "NON PARSING"  (input 
type='html') that i can insert html-text in den fields.
do you have any ideas how can i make this thing working?
regars from austria
josy
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