On 06.05.2010, at 15:12, Alexander Halle wrote:

If the dropdown box would show FAQ categories like CI classes it would be easy.

could you please be so kind and create an enhancement entry in http://bugs.otrs.org ?

Freundliche Grüße / Kind regards

Nils Leideck

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Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com