Hello, You can add new states at the General Catalog link. Please keep in mind there are some bugs reported on the change management module related to translations: http://bugs.otrs.org/show_bug.cgi?id=5606 http://bugs.otrs.org/show_bug.cgi?id=5507 Leonardo Certuche www.itconsultores.com.co Medellín, Colombia On 13 March 2012 08:18, Cyrille Bollu <cyrille.bollu@belnet.be> wrote:
Hi,
In OTRS::ITSM state machines, I do see the possibility to delete and modify state transitions, but not the possibility to add new ones.
Is it possible to add new state transitions in the ITSM state machines?
Best regards,
Cyrille --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm