I was unable to find a package or module by this name.  I tried going to: ftp://ftp.otrs.org/pub/otrs/itsm/packages11/ but was unable to find anything.

Can you lead me to where I need to download this?

- Adam

-----Original Message-----
From: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] On Behalf Of Egor Tsilenko
Sent: Thursday, June 19, 2008 10:56 AM
To: OTRS::ITSM User questions and discussions
Subject: Re: [itsm] Inventory and tracking tool?

Hi Adam!
I think you can configure itsm inventure module to do this, it is not so difficult.

Sent from my iPhone

On 19.06.2008, at 19:57, "Nielson, Adam" <adam.nielson@hp.com> wrote:

  

Can you use OTRS, or OTRS + ITSM to do inventory and tracking?  We
constantly send out devices for test and need to track who has them,
where they are, etc.  Also, if we could use OTRS to submit requests
and returns too.

Mainly, is there a way to have a "spreadsheet" type style of inventory
and asset tracking?


Thank you,


Adam Nielson
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Циленко Егор