Nils, I was checking the file you mentioned and it's the file that I used as guideline to excute the migration procedure.
Apart from that, I compared the files Config.pm and ZZZAuto.pm from the server with the corresponding files I have in the Virtuak Machine I use for testing,
and I found that two lines are missing in the file ZZZAuto.pm from the definition of the free fields link in the ticket.
I added the two missing lines and it worked correctly.
Thanks for your help.
Daniel.
> From: nils.leideck@leidex.net
> Date: Thu, 29 Sep 2011 23:17:25 +0200
> To: itsm@otrs.org
> Subject: Re: [itsm] Agent Ticket Zoom
>
> Read the UPGRADING file, there is the description about changed FrontendModule options.
>
> --
> Nils Leideck
>
>
> On 29.09.2011, at 23:13, DANIEL D'AGOSTINO <ddagosti@hotmail.com> wrote:
>
> > Hi, we are migrating from OTRS 2.4.7 to 3.0.10.
> > We found that when the user enter the ticket and click the Free Fields link it opens in the same window, not as a popup window like the rest of the links in the menu.
> > I had analysed through the view source option in the browser, and I found that in the link Free fields in the menu, the parameter Class is empty when it should have the value
> > class="AsPopup PopupType_TicketAction".
> > I have a Virtual Machine for testing where doesn't happen this.
> >
> > Any idea what it's happening?
> >
> > If i'm not clear, please let me know.
> >
> > Thanks.
> > Daniel.
> >
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