On Mon, Jul 18, 2011 at 3:38 PM, Rangel Perez Sardinha <rangel@ezvoice.com.br> wrote:

Hi,

After upgrade OTRS to 3.09 and update ITSM to 3.0.4 the menu of itsm options are gone. All user still with permission in ITSM modules, i had try remove and re-add groups permission, but i am still not seeing ITSM option (CMDB,CHANGES, FAQ, etc. ) Could someone help me?

Regards,

Hi,

Try to set file permissions and restart apache.