hi,
do you have an "config item" button in the topmenu?
you haven't said which itsm version you are using! itsm groups first
came in 1.1.0 beta1.
best regards Raphael
2008/4/8, Brunier, Mikael
Hi,
It solve not my problem, because I have no "New" button and I have no itsm group... Is it ok if I create an itsm group as another ? I try this now.
Regards
Mike
-----Original Message----- From: itsm-bounces@otrs.org [mailto:itsm-bounces@otrs.org] On Behalf Of Raphael Matter Sent: lundi 7 avril 2008 19:19 To: ITSM User questions and discussions Subject: Re: [itsm] Config Item
Hi,
I'm not sure I understand your problem correctly. If you want to add a computer to the database you choose "Config Item" in the top-menu. Then New > Computer. If you don't see an icon for "Config Item" in your top menu, you probably haven't configured the permissions. Go to the admin area, chosse "users <-> groups" and make sure your user is in the itsm groups. Does that solve your problem?
best regards Raphael
Brunier, Mikael schrieb:
Hello,
I have seen that's it's possible to manage computers park with ITSMConfigItem, but I don't know how add computers in the base. Somebody can help me ?
Thanks
Regards Mike
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