I have added new classes as per my organization requirements. Now the
issue is when you click on configitem from main menu it displays only
four fields. I want to display additional fields.
On 8/4/10, Alexander Halle
Yasir Mughal wrote :
I have recently started to evaluate OTRS and would like to know if there is any way to change the fields displayed by :
index.pl?Action=AgentITSMConfigItem&ClassID=68
I have modified
/opt/otrs/Kernel/Output/HTML/Standard/AgentITSMConfigItem.dtl
as following for two new fields, but no luck, I get the header, but no data. Anybody out there can help out?
<td class="mainbody" align="center"> <br> <table border="0" width="800" cellspacing="0" cellpadding="3"> <tr class="contenthead"> <td class="contentkey" width="20"> </td> <td class="contentkey">$Text{"Number"}</td> <td class="contentkey">$Text{"Name"}</td> <td class="contentkey">$Text{"Deployment State"}</td> <td class="contentkey" width="150">$Text{"Last Change"}</td> <td class="contentkey">$Text{"SerialNumber"}</td> <td class="contentkey">$Text{"Physical Location"}</td>
Hi,
sorry if this is a dumb question :
Are you trying to extend a CI class with attributes by extending the layout instead of extending the class itself via index.pl?Action=AdminITSMConfigItem ?
Regards
Alexander
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