Unbelievable: I solved it by using Firefox instead of Safari ...
Am 05.04.2009 um 10:53 schrieb Michiel Beijen:
Did you restart mysql after you adjusted max_packet_size?
-- Michiel Beijen Software Consultant +31 6 457 42 418 Bee Free IT + http://beefreeit.nl
On Apr 4, 2009 11:40 PM, "Christian Felber" email@christianfelber.eu wrote:
Hi,
I have a fresh installation of OTRS 2.3.4 running in a virtual machine (Ubuntu 8.04). GeneralCatalog 1.2.3 is installed, I am not behind a proxy and the value for max_allowed_packet is 20M. Nevertheless I cannot install ITSMCore 1.2.3 - I always get the following error:
ERROR: OTRS-CGI-11 Perl: 5.8.8 OS: linux Time: Sat Apr 4 23:19:02 2009
Message: Need File/Package!
Traceback (4262): Module: Kernel::Output::HTML::Layout::Error (v1.110.2.6) Line: 1312 Module: Kernel::Output::HTML::Layout::ErrorScreen (v1.110.2.6) Line: 1291 Module: Kernel::Modules::AdminPackageManager::Run (v1.65.2.4) Line: 1265 Module: Kernel::System::Web::InterfaceAgent::Run (v1.35) Line: 824 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.87) Line: 47
Apache2 is running under www-data.www.data, the user otrs belongs to group www-data. Permissions were set with SetPermissions.sh /opt/ otrs otrs www-data www-data www-data.
What can I check next to solve this problem?
Best regards, Christian
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